Please Scroll Down to See Forums Below
napsgear
genezapharmateuticals
domestic-supply US-PHARMACIES
UGL OZ UGFREAK OxygenPharm
napsgeargenezapharmateuticals domestic-supplyUS-PHARMACIESUGL OZUGFREAKOxygenPharm

NapsGear Order #5404923

NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
Welcome to the EVO family @NickyNick I am going to @ @jasonhill800 the Naps rep to help you

meanwhile tell us which cycle are you planning to do? what did you order?
 
Idefineme said:
Happening a lot lately which is what landed me here as well. Jason will take care of you but still doesn’t make multiple bad experience right. Ask me how I really feel. lol
Click to expand...
you got taken care of right? @Idefineme
 
Pending. But there’s no accountability. Waiting until 12/5 for a 9/20 order. Missing product reshipped but not until after 10+ messages and pictures making it blantaly obvious the idiot that shipped the order put me at great risk with terrible packaging. Oh and that replacement order shipped but still hasn’t moved. Domestic orders taking 10 days just to ship. Yeah, taken care of for sure.
Then I see that ballzac guy that bad mouthed you got taken care of and a store credit. Ha!
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
bro you think this amazon or what? lol. you ordering steroids, give it a chance to get to you my shizzle
 
You are 100% right and I love your style brother. I can still be a little bitch about it sometimes. I like my touchdowns
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
bros sometimes it don't show up shipped. but that don't mean it not on way.
 
LevButlerov said:
Welcome to the EVO family @NickyNick I am going to @ @jasonhill800 the Naps rep to help you

meanwhile tell us which cycle are you planning to do? what did you order?
Click to expand...
Sounds so great to he
ceo said:
bros sometimes it don't show up shipped. but that don't mean it not on way.
Click to expand...
interesting good to know! Weird though, since they created tracking number with a specific shipping provider. Let’s see. First timer!
 
NickyNick said:
Valid, however the order hasn’t even shipped and I paid in full 8 days ago. Tracking number created with zero shipment in transit LOL
Click to expand...
If you ordered international, that's normal. It's not going to start tracking until it clears customs which can take up to a month, but typically it will take 10 to 14 days.
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
NickyNick said:
Valid, however the order hasn’t even shipped and I paid in full 8 days ago. Tracking number created with zero shipment in transit LOL
Click to expand...
Let's start with why tomorrow. And also have you understand they don't actually ship product (it's drop shipping)
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...

Hey Mate, very sorry for your inconvenience. I'm checking your order status with the team, will get back to you ASAP.

Thanks
Jason
 
Idefineme said:
Pending. But there’s no accountability. Waiting until 12/5 for a 9/20 order. Missing product reshipped but not until after 10+ messages and pictures making it blantaly obvious the idiot that shipped the order put me at great risk with terrible packaging. Oh and that replacement order shipped but still hasn’t moved. Domestic orders taking 10 days just to ship. Yeah, taken care of for sure.
Then I see that ballzac guy that bad mouthed you got taken care of and a store credit. Ha!
Click to expand...
For missing or wrong product deliveries, we follow a standard review process at Napsgear to make sure everything is handled properly. These cases can take a bit of time, and we appreciate your patience.

Since your order has already been reshipped, we’re unable to issue store credit for it. Hope you understand. We care about our customers and always do our best to resolve any issues.
 
jasonhill800 said:
For missing or wrong product deliveries, we follow a standard review process at Napsgear to make sure everything is handled properly. These cases can take a bit of time, and we appreciate your patience.

Since your order has already been reshipped, we’re unable to issue store credit for it. Hope you understand. We care about our customers and always do our best to resolve any issues.
Click to expand...
this is great service. sometimes shit happens and when you ship so many packages a small % can get lost or stolen
 
jasonhill800 said:
For missing or wrong product deliveries, we follow a standard review process at Napsgear to make sure everything is handled properly. These cases can take a bit of time, and we appreciate your patience.

Since your order has already been reshipped, we’re unable to issue store credit for it. Hope you understand. We care about our customers and always do our best to resolve any issues.
Click to expand...
Nice job on this one, Jason. You taking care of the guys on here! Much appreciated. This is great service.
 
I'm having the same exact issue except it's been 10 days since it has "shipped". Put in a help ticket that took days to respond with no help at all. It appears like they created a shipping label but never dropped it anything to USPS. I paid the $ Oct 28th and it's been "shipped" for over 10 days now. Customer service wildly lacking so I've come here hoping to get help. Wishing I just grabbed from normal pharmcom 🔌
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
Bro same exact issue
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
Same issue
 
Truluv818732 said:
I'm having the same exact issue except it's been 10 days since it has "shipped". Put in a help ticket that took days to respond with no help at all. It appears like they created a shipping label but never dropped it anything to USPS. I paid the $ Oct 28th and it's been "shipped" for over 10 days now. Customer service wildly lacking so I've come here hoping to get help. Wishing I just grabbed from normal pharmcom 🔌
Click to expand...
Hi brother, very sorry for your inconvenience.

I've replied to you pm.

Kindly send me your order details and ticket number, I'll check this with team asap and will update you.
 
jasonhill800 said:
Bro, you have 2 packages with us.

One is domestic - showing expected delivery Monday, 17

Another is International - will be delivered in 3-4 weeks from the date of shipping.
Click to expand...
Yes! Thank you looked like it was handed off yesterday to the post. Thank you for pulling whatever strings to get it on its way much appreciated! 👍🏼
 
Guys you will get your product. Just give it time.
 
jacksonwreckit said:
Yup. Same issue here too. Gave me a BS tracking number, then the tracking number got deleted, then they say they reshipped but never got a new tracking number
Click to expand...
I got my same tracking number and as of yesterday it’s been showing movement with an est date of the 25th so let’s hope these 8 bottles and my estrogen blockers get here. My nips hurt lol
 
Yes and he only have me the latest update on the issue from customer support, which is the issue... They claimed they reshipped, but no new tracking number has been provided and it's been over a week
 
jacksonwreckit said:
Yes and he only have me the latest update on the issue from customer support, which is the issue... They claimed they reshipped, but no new tracking number has been provided and it's been over a week
Click to expand...
give him a few days it was over a weekend @jacksonwreckit
this was XT labs right?
 
NickyNick said:
I’m actually here because I placed order #5404923 with NapsGear on November 3rd and paid in full. The order hasn’t even shipped yet per the tracking info. They don’t respond to any of my emails or support tickets. I need them to please expedite shipping so I receive my order tomorrow.
Click to expand...
Welcome to the club, bro. Naps has been a nightmare this year with the last 2 months being the absolute worst. Time to jump sources.
 
jacksonwreckit said:
This update from @jasonhill800 was from this morning (USA time) so the weekend had passed.

It's been so long I can't even remember the lab I ordered from. I just grabbed what vials of T I could from the 3 labs that had any test in stock.
Click to expand...
can you log in and see which lag? I think xt had issues @jacksonwreckit
 
jacksonwreckit said:
Welcome to the club, bro. Naps has been a nightmare this year with the last 2 months being the absolute worst. Time to jump sources.
Click to expand...
napsgear had a few labs they resell for cause them issues, unfortunately
 
LevButlerov said:
can you log in and see which lag? I think xt had issues @jacksonwreckit
Click to expand...

Edit: Just looked at the brands listed on Naps and didn't even see XT listed.

Unfortunately I ordered from a brand that doesn't have their lab as part of the product name (GP Test250, Ultima-Test250, etc) and it just says "Testo-Enan-250" and have no option to click on the product itself to go to it's page. So I'm not sure which lab it was. Amateur, I'm aware, but there were only 3 labs that had test in stock on their site at the time and all 3 were just as "new" or "never heard of/researched" as the other and it's been that long since I've ordered I don't remember.
 
jacksonwreckit said:
Welcome to the club, bro. Naps has been a nightmare this year with the last 2 months being the absolute worst. Time to jump sources.
Click to expand...

Brother, the orders issues posted by the members in the threads were all successfully delivered by us.

Your order is being shipped internationally, which normally takes 3–4 weeks from the shipping date.

Due to an issue, your first tracking number got stuck in transit, which is why we provided a reshipment. This is our standard procedure when an order gets stuck in shipping. In this industry, these situations can happen and are beyond our control, but what we can do is reship to ensure you receive your products.

I've asked the team to send you the new tracking number ASAP.

I kindly request you to have some patience. It’s not that we don’t care about you—I'm here, and I’ve been in constant communication with you.

You will definitely receive your products.

Hope this makes sense to you.
 
jacksonwreckit said:
Edit: Just looked at the brands listed on Naps and didn't even see XT listed.

Unfortunately I ordered from a brand that doesn't have their lab as part of the product name (GP Test250, Ultima-Test250, etc) and it just says "Testo-Enan-250" and have no option to click on the product itself to go to it's page. So I'm not sure which lab it was. Amateur, I'm aware, but there were only 3 labs that had test in stock on their site at the time and all 3 were just as "new" or "never heard of/researched" as the other and it's been that long since I've ordered I don't remember.
Click to expand...
wait @jacksonwreckit you ordered international?
jasonhill800 said:
Brother, the orders issues posted by the members in the threads were all successfully delivered by us.

Your order is being shipped internationally, which normally takes 3–4 weeks from the shipping date.

Due to an issue, your first tracking number got stuck in transit, which is why we provided a reshipment. This is our standard procedure when an order gets stuck in shipping. In this industry, these situations can happen and are beyond our control, but what we can do is reship to ensure you receive your products.

I've asked the team to send you the new tracking number ASAP.

I kindly request you to have some patience. It’s not that we don’t care about you—I'm here, and I’ve been in constant communication with you.

You will definitely receive your products.

Hope this makes sense to you.
Click to expand...
 
Side note - XT Labs back as available on naps with a disclaimer:

“Due to high demand, delivery will take longer than usual (up to 2 weeks), but this is still a domestic shipment.”
 
LevButlerov said:
in that case you agreed on their site I think they said 30-45 business days for international in their terms @jacksonwreckit i thought you did domestic
Click to expand...
You muat not be understanding the point. They reshipped, never got new tracking number. Today is day 7 without getting a tracking number after they claim they reshipped. I also have an email that says if they didn't get me a new tracking number after 5 days they would refund and they're still "requesting the new tracking number".
 
dudemos said:
This whole NapsGear situation sounds like a mess for everyone involved. I hope you guys get your orders sorted out soon. It's tough when you're waiting on gear and communication is spotty. 😕
Click to expand...
Yeah I've been using Naps for some years now and this year has been absolutely awful. Third order in a row that hasn't came and they just keep refunding in store credit which you have to pay even more money to even use and I can't get product. It's just a snowballing loss of money. Time for everyone using Naps to get a new source.
 
jacksonwreckit said:
You muat not be understanding the point. They reshipped, never got new tracking number. Today is day 7 without getting a tracking number after they claim they reshipped. I also have an email that says if they didn't get me a new tracking number after 5 days they would refund and they're still "requesting the new tracking number".
Click to expand...
Yes i did miss the point it seems @jacksonwreckit but international orders dont get tracking until wee 2-3 they usually only appear on USA side thats when they track you
@jasonhill800 mentioned this before
jacksonwreckit said:
Yeah I've been using Naps for some years now and this year has been absolutely awful. Third order in a row that hasn't came and they just keep refunding in store credit which you have to pay even more money to even use and I can't get product. It's just a snowballing loss of money. Time for everyone using Naps to get a new source.
Click to expand...
yes lately some labs they have had bad shipping issues
 
dudemos said:
This whole NapsGear situation sounds like a mess for everyone involved. I hope you guys get your orders sorted out soon. It's tough when you're waiting on gear and communication is spotty. 😕
Click to expand...
unfortunately its true but will be handled I believe @dudemos is @jasonhill800 helping you?
 
LevButlerov said:
Yes i did miss the point it seems @jacksonwreckit but international orders dont get tracking until wee 2-3 they usually only appear on USA side thats when they track you
@jasonhill800 mentioned this before

yes lately some labs they have had bad shipping issues
Click to expand...
Ive always gotten a tracking number a day or so after it ships. Of course it doesn't start tracking until it's in the US, but they didn't give me a valid tracking number at all. The number they give me doesn't show up on any packaging database.
 
jacksonwreckit said:
Ive always gotten a tracking number a day or so after it ships. Of course it doesn't start tracking until it's in the US, but they didn't give me a valid tracking number at all. The number they give me doesn't show up on any packaging database.
Click to expand...
They had some policy change I could be wrong but some issues with shipping @jacksonwreckit
 
You must log in or register to reply here.

Similar threads

Amir26
First time ordering from Napsgear – delay & shipping concern
Replies
17
Views
324
RoySimpson
RoySimpson
P
Ordered Ordered 3x 36ui Genotropin cartridges, received 3x 16ui cartridges
Replies
29
Views
394
Mobster
Mobster
2
napsgear order
Replies
15
Views
114
Tiger Salman Khan
Tiger Salman Khan
P
NAPSGEAR.org has stolen from the wrong enforcement agent. Pending investigation, law enforcement.
Replies
25
Views
581
LevButlerov
LevButlerov
D
Dragontropin HGH 100 IU Scam
Replies
11
Views
150
ballin2504
ballin2504
Back
Top Bottom