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Thread: NEW customer support ticket system now available at PSL

  1. #1
    EVO V.I.P. ~Vision~'s Avatar
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    NEW customer support ticket system now available at PSL

    Under no circumstance email the company, always open a ticket, do not use any emails that may have been provided or suggested in the past by way of a promotion or a thread or post.... PLEASE USE TICKETS ONLY THIS IS ABSOLUTELY MANDATORY!!

    Need help? Open a ticket first, always!

    Log onto the ordering site and Click on support ticket in upper left corner, then click on open NEW TICKET.
    Once the drop box appears it will give you the option to select your most recent order ID#, or any ID of your choice.
    From there it will allow to select the department and the speed of your ticket, whether urgent or normal delivery.

    PLEASE DO NOT UNDER ANY CIRCUMSTANCES create multiple tickets, this will not speed up the process and it may slow down the response time.
    ALL TICKETS WILL BE ANSWERED IN THE ORDER THAT THEY WERE RECIEVED!

    Do not email the company, use TICKETS only and ALWAYS CHECK SPAM..

    You may also log onto your site account and look at ticket history for a transcript of the responses if you do NOT receive an update vie email.

    Please remain patient and allow all agents the proper time to respond, response time may be effected by time zones or weekend hours.

    All inquiries will be answered..


    Now we have a FASTER and much more reliable customer service ticket support system for greater customer care and efficacy.


    ::Attention::
    When logging onto your online account please read the drop box bubble similar to the one that is displayed below




    Resend Policy READ HERE

    Shipping Rules READ HERE

    Payment Methods READ HERE

    For our online store PRICE LIST Get FAST and INSTANT ACCESS by clicking here

    If you are NOT receiving updates or a response from Customer Service, Please read below.

    Please update your accounts with Tutanota as your NEW account email provider, it's more user friendly,
    compared to other providers that have a tendency for blocking emails or spamming incoming messages..

    Do NOT use YAHOO as they have just recently been problematic for many other email hosts with transactions back & forth.

    Do not use these emails either such as AOL, Hotmail, Hushmail, Proton, MSN,
    Live and Outlook and YAHOO.
    We suggest Tutanota as the best and most reliable and
    user friendly email provider with our service.


    Always check your spam folder as well!

    Create a new and secure email today.. Click Below!
    https://mail.tutanota.com/signup
    Once you have created a NEW email address, log back onto your account at PuritysourceLabs.ru
    and select "personal info" and update your account.


    When placing an order:
    You can NOT proceed to checkout without agreeing to the terms and conditions that apply.
    You take full responsibility for the addresses and info that you provide,
    its your obligation to check if all info provided is correct before finalizing your purchase.


    Thank you,
    Team Puritysourcelabs.ru
    Last edited by ~Vision~; 01-13-2021 at 01:18 AM.

    Remaining OPEN Until Dec 22, 2021 then CLOSES until Jan 1, 2022


    🎄Closed for "winter recess" each year - OPEN's Jan. 10th 2022🎄
    2021 PuritySourceLabs TD thread.. Post your touchdown pictures here (bragging rights) Earn discounts
    Need help? Open support ticket
    Here's how ::CLICK HERE::

  2. #2
    Proficient Brother jolter's Avatar
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    Niiiice
    Psl always been gtg

  3. #3
    VIP gearhead's Avatar
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    bro vision this is great for your guys...psl is rocking it...support tickets are going to help for sure
    Want to know Source info? Check Approved Sources section on Evo!

  4. #4
    EVO V.I.P. cbbram's Avatar
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    PSL always looking for ways to improve the overall customer service experience. This is excellent!
    Message me on Wickr private messenger for consultations and PED sources.

    SARMS4SALE https://sarms.forsale

    Purity Source Labs https://puritysourcelabs.ru

  5. #5

  6. #6
    Moderator Mobster's Avatar
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    Upgrading for sure.

  7. #7
    EVO V.I.P. ~Vision~'s Avatar
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    Gentleman, good morning..
    Goodness we appreciate the kind words and good feedback.
    The team is always and continuously pressing forward to find ways to better serve our customers and potential customers alike, this not only applies for improving the quality of our products but also assuring that communication and interactions between our customers and customer service is smooth and there is clarity, along with an easy channel and platform with communication.

    Remaining OPEN Until Dec 22, 2021 then CLOSES until Jan 1, 2022


    🎄Closed for "winter recess" each year - OPEN's Jan. 10th 2022🎄
    2021 PuritySourceLabs TD thread.. Post your touchdown pictures here (bragging rights) Earn discounts
    Need help? Open support ticket
    Here's how ::CLICK HERE::

  8. #8
    EVO Veteran RickRock's Avatar
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    Awesome news. PSL always making things better ajd improving customer service

  9. #9
    EVO V.I.P. Tazz's Avatar
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    very nice idea

  10. #10
    Newbie Brother
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    Can you please DM me? I have lost access to my account and can't seem to log in.

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