Hello
@BluFlowerz
Send me another email If it has been 8 working days I'll provide tracking details. I can guarantee you'll receive your order.
Currently I'd say 80% are arriving in 2-3 days. 95% within a week and occasionally 7-9 days in some extreme rare cases.
Also auspost lose mail occasionally too, they claim less than 1% but it's possibly more than that. Not saying this is the case.
As far as providing tracking immediately from an operational security perspective - you have to understand the business we are in there is an added risk in providing tracking numbers.
Anyway send me an email at
[email protected] and we'll investigate asap.
-Max