Please Scroll Down to See Forums Below
How to install the app on iOS

Follow along with the video below to see how to install our site as a web app on your home screen.

Note: This feature may not be available in some browsers.

napsgear
genezapharmateuticals
domestic-supply
puritysourcelabs
RESEARCHSARMSUGFREAKeudomestic
napsgeargenezapharmateuticals domestic-supplypuritysourcelabsRESEARCHSARMSUGFREAKeudomestic

Umbrella labs - horrible

Lawyerguy1

Growing Brother
My first, and probably last order from them.

Ordered 2 bottles of nasal oxytocin, received one bottle with liquid in it and one completely empty bottle. Also in the same order I ordered 2 bottles of nasal PT 141, received 4 bottles of dry peptide and no spray bottles or mixing liquid.

What the actual fuck guys. Do better. Is there anyone on here from the company? I’m not impressed at all.
 
I've ordered over a dozen times thousands worth of product and have never had any problem. Take a photo and shoot them a message. Shouldn't be hard to prove.
 
My first, and probably last order from them.

Ordered 2 bottles of nasal oxytocin, received one bottle with liquid in it and one completely empty bottle. Also in the same order I ordered 2 bottles of nasal PT 141, received 4 bottles of dry peptide and no spray bottles or mixing liquid.

What the actual fuck guys. Do better. Is there anyone on here from the company? I’m not impressed at all.
@Lawyerguy1 sorry to hear this, I'm sure companies make mistakes, any size companies in any situation. I've had amazon ship me the wrong products dozens of times over the years, so I'm not surprised. It's hard to get it perfect each time, would you agree?

A few questions, 1) did you contact them with pictures of the situation and explanations?
2) have you spoken to any of their reps on the forum?
@dylangemelli please comment @Fella Finn please comment

personally to give my honest feedback, I have 3 orders from umbrella and 1 comped order so 4 total. All 4 arrived perfect, it was what I ordered and all the bottles there. Mainly I'm a cardarine guy, so not sure of all the peptide situations.
 
lol, I just looked at the PT 141. Each bottle is in its own box and has its own lab paper. The lab papers are ball dated August 2023. Even when dried peptides stored under commercial freezer conditions they don’t last forever. Really not impressed at all.
do you have pictures of the issues? please start sharing @Lawyerguy1

The lab papers? you mean the testing? usually testing is once a year for the sarms batches as its a raws batch test for these guys.
 
@Lawyerguy1 sorry to hear this, I'm sure companies make mistakes, any size companies in any situation. I've had amazon ship me the wrong products dozens of times over the years, so I'm not surprised. It's hard to get it perfect each time, would you agree?

A few questions, 1) did you contact them with pictures of the situation and explanations?
2) have you spoken to any of their reps on the forum?
@dylangemelli please comment @Fella Finn please comment


personally to give my honest feedback, I have 3 orders from umbrella and 1 comped order so 4 total. All 4 arrived perfect, it was what I ordered and all the bottles there. Mainly I'm a cardarine guy, so not sure of all the peptide situations.
@Lawyerguy1 please address my questions above thanks
 
Umbrella prides itself on customer service. like the other guys i've been using them for a long time and never once had a complaint.

Dylan will look into this and figure out what needs to be done to make this taken care of
 
I’m more than happy to share pix after I get back home. Out for dinner and Christmas light tour. Pix are not an issue, if there’s one thing I never do, it’s bullshit people.
enjoy your dinner bro ;) what you having? share a pic of that too please

and we got you bro, share some pics of the order and we'll do our best to follow up @Lawyerguy1 , thats why the EVO family is here to support and help our brothers
 
On this issue…. Looked at order again. The PT141 was 2 orders of doubles, so 4 bottles is correct. However, each set was a nasal spray set and should have come with a spray bottle and mixing liquid.

The oxytocin, same as I said before, I ordered 2 bottles but one of them is empty.

So, I suppose I could still just mix the dry PT141 peptides for injection but that would mean I need empty injection bottles and bacteriostatic water, neither of which I have.

Is what it is. And I do understand that orders go wrong, but when you’re spending the cash it should be correct. Especially if your dealing in grey market items.

On the lab paperwork, I get stuff is tested in batches. I do. But look up storage time for dry peptides. In a commercial freezer environment (not your kitchen freezer which is not that cold) you still should be cycling them all out in less than a year.

Is what it is. I’m sure they’ll fix it. But still… not a good look.
 
I don't understand why coming here to make said statements is the first order of the day. Surely getting in touch with them is. And anyone can search in seconds to see few to no issues previously.

The way it's been written (one of the last posts) is you may well have got exactly what you was meant to get and need to buy bac water. Please clarify
 
My first, and probably last order from them.

Ordered 2 bottles of nasal oxytocin, received one bottle with liquid in it and one completely empty bottle. Also in the same order I ordered 2 bottles of nasal PT 141, received 4 bottles of dry peptide and no spray bottles or mixing liquid.

What the actual fuck guys. Do better. Is there anyone on here from the company? I’m not impressed at all.
I've been ordering from them for years without 1 single issue. Did you contact them before coming on here to bash them??
 
Can you post pictures of exactly what you got versus what you were supposed to get.

I agree with mobster. Your posts are a bit confusing.
 
did you message dylan g?
he is the man who has used umbrella more then anyone, he would know.
 
Sorry for the miscommunication. Sometimes it can happen.
I'm sure whatever is going on, it will be resolved and you'll end up happy.
 
Keep us updated.

I wish you had said something, though, during the week. And not going into a weekend ahead of a holiday.
 
i'm sure the team at umbrella will figure out what the deal is.
mistakes happen, i get orders mixed up with amazon all the time !
 
Back
Top Bottom