To anyone who followed my post yesterday, any issues are already in the process of resolving, I appreciate greatly those who reached out with interest and especially to Dylan who knows the company well and to Umbrella Labs itself who apparently made an appearance in the thread. A couple things I’d like to point out on this:
One: I can be a jackass, and I was. I let emotion get the best of me and should have let any resolution process play out first.
Two: Everyone has bad days. Consumers as well as producers. It happens. I’m self employed, I’m well aware, believe me.
Three: What separates long terms success from failure is stepping up to the plate and hitting the next pitch when you missed on the first one. That’s already happening, and that speaks volumes. Far more than many realize. Errors are unintentional, fixing things is an intentional act and a marker of success. At the end of the day this is far more an issue of me being a bad customer than it is any issue of Umbrella.
Four: It is clear that once again, the good guys win, and by that I mean Umbrella Labs. And so, thx!
Ok….. carry on.
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