Received package today, was owed 24 ius of Genotropin, but received a 36iu cartridge. So received a bit extra for my troubles, thanks to Jason and Napsgear team for making things right.
I ordered 3x 36ui Genotropin cartridges on 2/24, received half of what I paid for on 3/09, after back and forth with Jason received some more on 4/6 but the amount was still short on what I was owed, now more back and forth with Jason for the last 3 weeks as I continue to try and get the rest of...
Yes, received the package and I'm still short on what I originally paid for. I paid for 108 ius total. You guys only sent 48 ius in the first shipment, then 36 ius in the second shipment I just received (84ius of 108ius paid for). So I'm still short 24 ius of what I originally paid for.
So, I received the package, it contained 1 36iu cartridge.
I originally paid for 3x 36iu cartridges (108 ius total @ $870), and I've received 3 x 16 iu cartridges (first incorrect shipment amount) + 36 iu cartridge (second shipment) = 84ius total. 🤷♂️
So I'm still short 24 ius from my...
To provide an update on this one, I was told my order would be reshipped, and a shipping number was provided. Tracking indicates the label was created 15 days ago (on March 20th) but USPS is still waiting to receive the item for shipping.
Hey all, first time poster and first time ordering from Napsgear.
I ordered 3x 36ui Genotropin cartridges on 2/24, received the package on 3/09, but it contained 3x 16ui cartridges instead. (less than half the dosage I paid for)
I reached out to Jason via DM (and he responded that he'll look...