Request Refund from napsgear

[Mobster]

Yes senders fault but in the end the seller is responsible for taking care of the mistakes that the brands they choose to sponsor and promote make on their platform.

I'm glad we agree. A couple of posts of yours seemed to blame Naps (seller) MORE than the sender

 

[jasonhill800]

After 30 days no updates and was reshipped now at 70 days of waiting tacking says seller messed up postage and package will not be delivered and to contact seller for refund, naps email support has been no help at all so posting here to try and get this resolved. Naps has been reliable in the past but this is just unprofessional.

Bro, apologizes for the inconvenience and delays.

I've received your pm but there is no order details mentioned.

Please check your pm again and send me the details.

Thanks
Jason

 

[Trensetter420]

Bro, apologizes for the inconvenience and delays.

I've received your pm but there is no order details mentioned.

Please check your pm again and send me the details.

Thanks
Jason

I'll resend but that's because it's the same order you tried helping with over a month ago I'll resend it

 

[ballin2504]

I think Jason will help ya

 

[LevButlerov]

I'll resend but that's because it's the same order you tried helping with over a month ago I'll resend it

Send it again, @jasonhill800 is doing his best.

 

[RoySimpson]

Hope they sort this out for you bro!

 

[jasonhill800]

I'll resend but that's because it's the same order you tried helping with over a month ago I'll resend it

Got the details bro, please check your pm.

 

[Trensetter420]

We are now at 75 days with no reply from upper management which was submitted to them 3 days ago, no refund, no compensation and obviously no package. I'm not mad I just want my refund so I can get what I need I get you should order ahead of time but having to order half a year in advance is a bit insane. Even if reshipped and everything goes smooth I'm looking at over 100 days from order date to get my package lol

 

[Trensetter420]

Just submitted another ticket to support...

 

[LevButlerov]

We are now at 75 days with no reply from upper management which was submitted to them 3 days ago, no refund, no compensation and obviously no package. I'm not mad I just want my refund so I can get what I need I get you should order ahead of time but having to order half a year in advance is a bit insane. Even if reshipped and everything goes smooth I'm looking at over 100 days from order date to get my package lol

Just submitted another ticket to support...

Will tag the napsgear rep again here @Trensetter420
@jasonhill800 check this please

 

[jasonhill800]

Bro @Trensetter420, you'll get the refund. Kindly check your pm.

 

[Trensetter420]

Today I finally got a refund in credits, I'm happy I got a refund but waiting 80 some days to have to reorder really is disappointing. Going to see if ording domestic avoids all these shipping headaches. Thank you Jason for helping.

 

[25homes]

Sounds like mail prob