Problems with cancelled orders, payment and refund…

[Darlingmaster]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

 

[LevButlerov]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

sorry to hear this, I don't know if napsgear does refunds due to crypto, most sources don't @Darlingmaster its not like amazon, it's steroids.
why dont you buy something else?
I will pin their rep @jasonhill800 let him check

 

[stevesmi]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

man this one is simple. just reach out to @jasonhill800 and he will take care of you

napsgear takes care of the customers man

 

[2Thick]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

Every source has products out of stock, man. Why don't you blame the real culprit which is the stupid tariffs?

 

[Ulter]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

Napsgear is one of the top sources in the world. So I'm not sure what happened here, but it's not their fault man. Give them a chance to fix the confusion.

 

[ceo]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

Bros Napsgear is a good source. Give them a chance to fix whatever is going on here. Lots of things out of stock right now. It's not their fault every source has same issues.

 

[ROIDDERS]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

Napsgear has been in business for a long time, man. We're talking 20 or 25 years. They haven't stayed in business by ripping people off. They'll get this situated man. Just give them a chance.

 

[Mobster]

Every source has products out of stock, man. Why don't you blame the real culprit which is the stupid tariffs?

Yep.

 

[Darlingmaster]

It’s not just about being out of stock…
I sent a “ticket” to NAPSGEAR as well as a dm through this site and haven’t heard a peep.

 

[OldSchoolRyan]

That's a frustrating situation, man. Dealing with order issues can be a real headache. Hopefully, someone from NapsGear sees this and gets it sorted out for you quickly.

 

[ballin2504]

Reach out to Jason he will help you out

 

[Darlingmaster]

Someone from NapsGear reached out to me yesterday via a ticket. Asked me if I wanted the payment method change, told them change to bitcoin. Haven’t heard back since…
At this point, to whoever from NapsGear may be reading this, I would like a refund.

 

[Mobster]

Someone from NapsGear reached out to me yesterday via a ticket. Asked me if I wanted the payment method change, told them change to bitcoin. Haven’t heard back since…
At this point, to whoever from NapsGear may be reading this, I would like a refund.

It IS the weekend...

 

[Darlingmaster]

I may have replied incorrectly when they reached out via ticket, don’t know because it’s all confusing to this old guy. If so, that was my mistake.

 

[RoySimpson]

Napsgear have always been awesome to me! Never had any issues luckily!

 

[jasonhill800]

I posted this in the source talk forum as well but wanted to post here to make sure this gets looked at…
Two weeks ago I ordered several products from NapsGear , and paid via debit card.
Payment went through immediately, the money was debited from my account immediately.
A few days later I get a notification from NapsGear saying my order was cancelled because of out of stock products, but they never stated which products were out of stock.
Filed a “ticket” for a refund only to get a store credit…
So, I ordered several more products that were in stock (I even took a screen shot) and used my store credit plus my debit card again. This time the pay7was pending for several days only for NapsGear to tell me my payment couldn’t be processed.
Money is in the bank and NapsGear never debited my account like the first time.
What gives? Filing a ticket with them is cumbersome and this whole thing is getting ridiculous. Can someone from NapsGear reach out and explain what the issue is?
At this point I don’t want a store credit, I want a full refund…
Order # 5428350

Brother, very sorry for your inconvenience.

I've replied to you pm, kindly check and send me your ticket number.

 

[jasonhill800]

Brother, @Darlingmaster store credit / refund offered to you. Kindly check your support ticket.