Hi everyone,
This is my first time ordering from Napsgear, and I had a question about shipping and timing.
I placed an order on April 27th for Humalog KwikPen (100IU), and at the time it showed as available. They mentioned that a tracking number would be provided within 5 days, and I selected express shipping.
However, my order status still shows as “not shipped,” and I haven’t received any tracking number yet. I also opened a support ticket, and they told me that upper management would contact me.
I was expecting the package to arrive before May 12th, but now I’m moving to another state for the summer, so I’m a bit concerned about timing.
If they can’t update the delivery address, I could have a friend receive it and reship it to me but I’m not sure how reliable that is or how much control check post office has.
Has anyone experienced something similar with Napsgear? or anyone from Napsgear can help?
How long did your order take to ship, and did you have any issues with delays or address changes?
I’d really appreciate any advice or shared experiences.
Thanks!
This is my first time ordering from Napsgear, and I had a question about shipping and timing.
I placed an order on April 27th for Humalog KwikPen (100IU), and at the time it showed as available. They mentioned that a tracking number would be provided within 5 days, and I selected express shipping.
However, my order status still shows as “not shipped,” and I haven’t received any tracking number yet. I also opened a support ticket, and they told me that upper management would contact me.
I was expecting the package to arrive before May 12th, but now I’m moving to another state for the summer, so I’m a bit concerned about timing.
If they can’t update the delivery address, I could have a friend receive it and reship it to me but I’m not sure how reliable that is or how much control check post office has.
Has anyone experienced something similar with Napsgear? or anyone from Napsgear can help?
How long did your order take to ship, and did you have any issues with delays or address changes?
I’d really appreciate any advice or shared experiences.
Thanks!
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