Exactly bro... it's just time and no one is Bagging the bloke but rules are rules.Understand what your saying is was logging for him my concern is he has told his loggers he is having a few issues and needs to step away i have a good relationship with him and have respected his requests
I suggest you do the same
He hasn't done wrong by customers (as far as I'm aware) and just needs to sort his stuff out and he will be welcomed back once he ticks the boxes